FinRegLab AI Symposium 2025 Agenda
8:00 am ET
Registration and Continental Breakfast
8:45 – 9:00 am
Welcome Remarks
Melissa Koide, CEO, FinRegLab
9:00 – 9:30 am
Federal Priorities at the Intersection of AI and Financial Services
Much has happened recently to position the United States as a global leader in AI and financial services, including the release of the Administration’s National AI Strategy, its landmark report on digital financial technology, and sustained private-sector investments in artificial intelligence and payments methods.
As 2025 draws to a close, what should we expect for the next year of policymaking from Congress and the regulatory agencies? How will these priorities shape our financial system? Join us for discussions about what happened and what’s ahead for AI and financial services policymaking and what priorities will guide Congress and the regulatory agencies.
Sen. Mike Rounds, South Dakota, Senator and Member of the Senate Banking, Housing, and Urban Affairs Committee
Moderator: Raj Date, Managing Partner & Chair of the Investment Committees, Fenway Summer
9:30 – 10:00 am
An Assessment of AI and Other Macro Events on the Economy
This conversation will dive into the implications of a fast-growing AI industry and the impact on the economy.
Michael S. Barr, Member of the Board of Governors of the Federal Reserve System
Mark Zandi, Chief Economist, Moody’s Analytics
10:00 – 10:30 am
Coffee and Networking Break
10:30 – 11:10 am
AI, Society, and Economic Opportunity
A growing community of innovators and investors are dedicated to ensuring AI’s benefits are shared expansively across the country. Their goal is to build a thriving financial services marketplace where entrepreneurs, startups, and non-profits can access the expertise, funding, and networks needed to create a future where AI puts people on a path to economic empowerment. We’ll hear from some of them in an engaging discussion about how that happens.
Shena Ashley, VP, Community Impact & Investment, Capital One
Richard Bynum, Chief Corporate Responsibility Officer, PNC
Clarence Wardell III, Vice President of Programs, NextLadder
Moderator: Miriam Vogel, President and CEO of EqualAI
11:10 – 11:55 am
AI by Design: Deploying Safe and Scalable Systems in Banking
Financial institutions are grappling with how to build effective AI technology stacks that integrate infrastructure, data systems, security requirements, and governance frameworks to create the banks of the future. This panel of leaders from banking and financial services will discuss strategies to introduce AI in ways that are safe, sound, and worth the investment across their organizations.
Ben Hoffman, EVP, Chief Strategy Officer, Fifth Third Bank
Kelly Shaw, Head, Synchrony Ventures
Stephanie Wake, Director, Emerging Technology Public Policy Advocacy, Citigroup
Moderator: Lakhbir Lamba, Financial Services Leader
11:55 – 12:20 pm
Building the Bank of the Future: AI, Governance, and Growth
When JPMorganChase created the role of Chief Data & Analytics Officer in 2023, it turned to Teresa Heitsenrether—a 36-year veteran who had led $30 trillion in assets under custody—to steer the bank’s AI transformation. In this conversation Heitsenrether will share how the bank is deploying AI across fraud detection, customer service, and risk management, while building the governance, talent, and cultural foundations needed to responsibly lead one of the world’s largest financial institutions into the AI era.
Teresa Heitsenrether, EVP, Chief Data & Analytics Officer, JPMorganChase
Moderator: Melissa Koide, CEO, FinRegLab
12:20 – 1:20 pm
Lunch in Skylight Pavilion
1:20 – 1:45 pm
AI in the Financial Flow: How Trust, Access, and Speed Enable Scale
As one of the earliest architects of the “buy now, pay later” model, Max Levchin has spent more than a decade shaping how technology can make credit more transparent, flexible, and fair. In this fireside chat, Levchin and Koide will trace the evolution of Affirm from a fintech startup to a leading player in consumer credit, exploring how technology enables responsible lending and faster payments, and what shifting consumer behavior reveals about the future of credit access and financial innovation.
Max Levchin, CEO, Affirm
Moderator: Melissa Koide, CEO, FinRegLab
1:45 – 2:00 pm
From Data to AI to Action
A conversation with a digital-forward bank exploring agentic AI.
Prem Natarajan, EVP, Chief Scientist and Head of Enterprise AI, Capital One
Moderator: Melissa Koide, CEO, FinRegLab
2:00 – 2:35 pm
Intelligent Agents for Everyday Finance
A conversation with a digital-AI agents have begun to help financial institutions detect and combat fraud, financial crimes, and to manage complex customer service tasks across channels, but their potential is much bigger. Agentic AI applications will change how individual consumers spend, save, and borrow, creating significant opportunities to improve people’s financial well-being. This conversation will highlight real-world applications, frontier possibilities, and the questions that need to be answered to ensure direct-to-consumer applications truly improve people’s financial lives.
Soups Ranjan, CEO, Sardine
Dan Klein, Professor of AI at UC Berkeley and Co-Founder/CTO at Scaled Cognition
Moderator: Kabir Kumar, Partner, Ecosystem, Flourish Ventures
2:35 – 3:10 pm
Building an Ecosystem for AI in eCommerce
From the “search economy” to the “answer economy” to the “action economy,” how is agentic AI rewiring eCommerce? Whether questions surrounding agent identification, authority, intent, and guardrails or questions about the applicability of existing consumer protection regulations, panelists will unpack what is needed to ensure trust and interoperability such that consumers are able to operate safely and securely in an AI-enabled commerce environment.
Ren Zhang, VP and Global Head of Product AI, at PayPal
Sharda Caro Del Castillo, Chief Legal and Business Officer, Catena Labs
Hui Zhu, VP, North America Products & Services, Visa
Moderator: Hans Morris, Managing Partner, Nyca Partners
3:10 – 3:40 pm
Coffee and Networking Break
3:40 – 4:25 pm
Fear or Flattery? Behavioral Economics and the Future of Financial Management Agents
What do we know about how consumers perceive AI-enabled finance? This panel will explore emerging insights about how people trust, understand, and engage with financial technologies that use artificial intelligence — including insights from studies focused on low- and moderate-income consumers.
Viviane Eide, UX Lead, Google
Delicia Hand, Senior Director, Digital Marketplace, Consumer Reports
Nadim Homsany, Chief AI Officer, BECU
Leigh Phillips, President & CEO, SaverLife
Moderator: Tim Flacke, Co-Founder and CEO, Commonwealth
4:25 – 4:55 pm
The Future of Money Movement: AI, Agents, and the Next Frontier of Commerce
John Collison joins us for a conversation with Ribbit Capital’s Sigal Mandelker on how Stripe is using AI and emerging payment technologies to reimagine the global flow of money. From developing a payments-focused foundation model that improves authorization, fraud prevention, and dispute resolution, to building stablecoin-based financial accounts that expand access to faster, lower-cost transactions, Collison will explore how these advances can empower merchants and small businesses alike. The discussion will also examine how agentic commerce—where intelligent systems act on behalf of users—could reshape the next generation of financial access and trust.
John Collison, Co-Founder and President, Stripe
Sigal Mandelker, Ribbit Capital
4:55 – 5:00 pm
Closing Remarks
Melissa Koide, CEO, FinRegLab
5:00 – 6:15 pm
Networking Reception in Skylight Pavilion