Celia Edwards Karam

As Capital One’s President of Retail Bank, Celia Edwards Karam leverages over 20 years of leadership experience within the company to guide a team of 7,700+ in driving business growth and customer loyalty. Throughout her tenure, Celia has held diverse roles, including Chief Audit Officer and Head of Small Business Banking—where she led a digital transformation that significantly increased profitability. Her career is defined by a commitment to solving customer problems through a blend of technology and human-centric solutions. Under her leadership, Capital One’s Retail Bank initiatives prioritize financial health, supporting over 100 million customers. Celia holds an MBA from Stanford University and a BA in Economics from Harvard University.